Privacy Policy
How we collect, use, and protect your personal information
Last Updated: October 12, 2025
1. Introduction
DeutschÜben ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our German language learning platform.
2. Information We Collect
2.1 Personal Information
- Name and email address when you register
- Contact information for communication
- Language preferences and learning settings
- German proficiency level selection
2.2 Learning Progress Data
- Exercises completed and scores achieved
- Time spent on exercises and lessons
- Learning patterns and progress metrics
- Test results and performance analytics
2.3 Payment Information
Payment information is processed securely through Stripe. We do not store your full credit card details on our servers. We only store transaction records and payment status.
For mobile in-app purchases, we use one-time consumable products that extend access (1 month, 3 months, and 6 months). These products are not subscriptions and do not auto-renew.
Payments for mobile purchases are processed by Apple App Store and Google Play. We do not collect or store your card number, bank details, or other full payment credentials.
We store payment-related transaction metadata required for billing records, fraud prevention, legal compliance, and granting access. Because trial access is provided and digital access is granted immediately, purchases are generally non-refundable except where required by applicable law.
2.4 Technical Data
- IP address and location data
- Browser type and version
- Device information and operating system
- Cookies and similar tracking technologies
3. How We Use Your Information
- To provide and maintain our German learning platform
- To personalize your learning experience based on your level and progress
- To track your learning progress and provide analytics
- To process payments and manage subscriptions
- To communicate with you about your account and updates
- To improve our platform and develop new features
- To maintain security and prevent fraud
- To comply with legal obligations
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Payment Processors: We use Stripe for payment processing. Your payment information is handled according to Stripe's privacy policy.
- Analytics Services: We use Google Analytics to understand how users interact with our platform.
- Teacher Access: If you take a teacher-created test, your results may be visible to that teacher.
- Legal Requirements: We may disclose information when required by law or to protect our rights.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience:
- Essential Cookies: Required for the platform to function (login sessions, security)
- Analytics Cookies: Help us understand how you use our platform (Google Analytics)
- Preference Cookies: Remember your settings and preferences (dark mode, language)
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. We use encryption, secure servers, and regular security audits to protect your data.
7. Your Rights (GDPR Compliance)
Under GDPR and other privacy laws, you have the following rights:
- Right to Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing of your personal data
8. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal purposes.
9. Children's Privacy
Our platform is designed for users aged 13 and above. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the platform after such changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: [email protected]
Website: deutschueben.de